A recent Wall Street Journal article noted that “Research shows that employees’ positive attitudes can be good for business . . . . A 2004 study of 60 business teams in the journal American Behavioral Scientist found teams with buoyant moods who encouraged each earned higher profit and better customer-satisfaction ratings.”
Although the article describes business settings, its discussion of the value of positive emotions in the workplace has implications for school leaders
The WSJ article touts the use of “happiness coaches” in businesses, but in my experience nothing can replace the influence of leaders’ authentic positive emotions in establishing the tone and energy level of the organization. Because teachers and others in the school community take their emotional cues from their leaders, leaders’ emotional resilience and “resonance” offer yet another example of why important organizational change begins with important changes within leaders.