Archive for the 'Leadership' Category

Creating organizations in which everyone thrives

Emotions are contagious.

If a leader’s goal is to gain and hold power by sowing fear and spreading anger and hatred, such a leader will be angry and hateful at every opportunity.

But if a leader’s goal is to create organizations in which everyone thrives, in which participants are given every opportunity to become their best selves for their benefit and that of others, then this post from December 2013 is as relevant today as it was then.

Effective leaders exemplify positive attitudes and respect

Positive emotions such as compassion, confidence, and generosity have a decidedly constructive effect on neurological functioning, psychological well-being, physical health, and personal relationships. —Richard Boyatzis & Annie McKee

Civil school cultures are those in which community members think the best of one another, display positive attitudes, speak with kindness, respect others’ opinions, and disagree graciously while candidly expressing their views. 

Those qualities are unlikely to exist and persist without school leaders who embody them in their day-to-day interactions with staff members, parents, and students.

In The Civility Solution: What to Do When People Are Rude  P. M. Forni writes, “Whether positive or negative, attitude is destiny…. Positivity makes relationships better, and better relationships reinforce positivity. So, if you are inclined to perceive what happens to you through the fog of negativity, make a change of attitude your number one priority.”

Changing habits of mind and behavior, however, requires that leaders be intentional and persistent in approaching these changes, beginning with themselves.

To establish civil school cultures, leaders:

Hold positive expectations for others by setting high standards for conduct and learning and by living those standards on a day-to-day basis. And when leaders stumble, as they sometimes do, they acknowledge the lapse and set about resolving whatever problems it may have caused.  

Display a generosity of spirit which assumes that others are honest, trustworthy, and capable unless there is abundant evidence to the contrary. Assuming the best is a key attribute of hopefulness, which, in turn, is a critical attribute of relationships that nurture and support continuous improvement.

Speak with compassion and kindness, which Forni believes is at the heart of civil behavior. In another book, Choosing Civility: The Twenty-Five Rules of Considerate Conduct, he writes, “Never embarrass or mortify…. Always think before speaking…. With your kind words you build a shelter of sanity and trust into which you welcome others for much-needed respite.” 

Speak truthfully. Civility recognizes that people look at the world differently and are entitled to a fair hearing of their views.

Civil school cultures are places in which ideas and beliefs are vigorously and respectfully expressed in meeting rooms. Sarcasm, disparaging gossip, and “parking lot meetings” have no place in such cultures. 

These cultures have at their core leaders who display positive attitudes and deep respect for the abilities and perspectives of everyone in the school community and who interact with and speak about others in that spirit.

True, but incomplete

Some things are true, but by themselves incomplete. 

For example, it is true that planning is important. But planning is insufficient without careful implementation of the plans.

Here are other examples from a September 2013 post on:

5 contradictions that reveal essential principles of teaching, learning, and relationships

1. While hope is essential, it is not a strategy. Hope must be supported by stretching goals, robust plans, professional learning, and strong teamwork.

2. While goals cannot be accomplished without activity, it is easy to confuse activity with accomplishment.

3. While the quality of teaching determines the quality of learning, it is the quality of leadership that determines the quality of teaching across the school and the school system.

4. While professional learning can occur by attending lectures, reading books, participating in social/learning networks, and other individual activities, it is ultimately the quality of school-focused learning and teamwork among teachers with common responsibilities that will determine the quality of teaching and learning across the school.

5. While teachers’ content knowledge and instructional skills are important, another essential but often overlooked attribute of good teaching is the quality of relationships teachers have with their students, particularly those who most require the best teaching to be successful in life.

What qualities should be required of all new teachers?

Are there some qualities that are so important that individuals who don’t possess them shouldn’t be teachers?

And, if those qualities are essential, should they be required of all beginning teachers?

Or, can those qualities be acquired through experience and professional development after teachers are hired?

Since I pondered the first of those questions in May 2013, the compensation and working conditions of many teachers have deteriorated, which has made teaching a less attractive profession. 

That, in turn, has meant that it is harder for many school systems to be as selective in the hiring process as they may once have been.

Nonetheless, I continue to stand behind these “non-negotiables,” although I understand the reality of placing teachers in every classroom may require unfortunate compromises.

6 non-negotiables that I would want to see at the beginning of a teacher’s career

On the subject of “highly effective teachers,” Kappan Editor-in-Chief Joan Richardson wrote in her “editor’s note”  for the April 2013 issue:

“During practice teaching, we should be watching closely to determine if these candidates have a deep interest in how children learn. The best teachers aren’t just content experts. They not only understand how children learn; they are intrigued by the way that children learn. Content experts may get really excited about sharing their knowledge. But expert teachers get really excited because students are making it their knowledge. That’s a crucial distinction.”

Richardson’s recommendation got me thinking about the things that I think are essential to see at the beginning of a teacher’s career, in addition to a solid foundation of classroom management and instructional skills. Because I agree with Joan, I started with her suggestion for beginning teachers:

1. I would want evidence that new teachers are intrigued by the way children learn. Which would mean that they want to know in real time if and what students are learning. 

2. I would want evidence that new teachers believe in the potential of all students to learn and grow.

3. I would want evidence that new teachers appreciate and enjoy the qualities of students at the level they are teaching.

4. I would want evidence that new teachers value and tap the strengths and resources provided by families and the broader community.

5. I would want evidence that new teachers believe they can always improve the quality of their teaching and of student learning.

6. I would want evidence that new teachers believe that working with others is essential to continuous improvement and that they are committed to the process of becoming effective collaborators.

What would you add to or subtract from this list? Are these qualities essential for all new teachers, or can they be developed over time?

Better together than alone

We are better together than alone is a pretty good maxim for life. 

There are exceptions, of course, but those exceptions would not include the power of well-functioning teams of teachers working together over time to improve student learning.

But what exactly is a team, and how is it the same or different from a committee or task force?

And, what are the qualities of a well-functioning team?

Leaders’ deep understanding of those qualities and their skillfulness in implementing them in complex interpersonal environments are hallmarks of schools that continuously improve teaching and learning for the benefit of all students.

This post from March 2010 offers guidance regarding this complex subject.

In addition to creating effective teamwork, a separate but related “fundamental” of leadership is the ability to speak or write concisely about important ideas or practices when the situation requires concision. 

A “Six-Word Leadership Tool” is a device I invented in the spirt of “6-word novels” and “6-word memoirs” to help me be concise and to encourage others to do the same. 

This post closes with my 6-word tool on teamwork (“Effective teamwork requires intention and persistence”) and an invitation to readers to create their own personally meaningful statement.

Here is my post from 2010:

Be clear about what teamwork is and why it’s important

If you want to go quickly, go alone; if you want to go far, go together. — African Proverb

You must undertake something so great that you cannot accomplish it unaided. — Phillips Brooks

Schools rise and fall based on the quality of the teamwork that occurs within their walls. Well-functioning leadership and teaching teams are essential to the continuous improvement of teaching and learning. That is particularly true when schools have clearly-articulated, stretching aspirations for the learning of all their students. Effective teams strengthen leadership, improve teaching and learning, nurture relationships, increase job satisfaction, and provide a means for mentoring and supporting new teachers and administrators.

Schools will improve for the benefit of every student only when every leader and every teacher is a member of one or more strong teams that create synergy in problem solving, provide emotional and practical support, distribute leadership to better tap the talents of members of the school community, and promote the interpersonal accountability that is necessary for continuous improvement. Such teamwork not only benefits students, it creates the supportive leadership and the process and time for  meaningful collaboration which enable teachers to thrive and are better able to address the complex challenges of their work.

In Leading for Results I wrote: “A widely-held view of instructional improvement is that good teaching is primarily an individual affair and that principals who view themselves as instructional leaders promote it by interacting one-on-one with each teacher to strengthen his or her efforts in the classroom. The principal is like the hub of a wheel with teachers at the end of each spoke. Communication about instruction moves back and forth along the spoke to the hub but not around the circumference of the wheel.”

Such a form of instructional leadership, however, fails to tap the most important source of instructional improvement in schools—teacher-to-teacher professional learning and collaboration. “[S]ome of the most important forms of professional learning,” I observed in Leading for Results, “occur in daily interactions among teachers in which they assist one another in improving lessons, deepening understanding of the content they teach, analyzing student work, examining various types of data on student performance, and solving the myriad of problems they face each day.

Defining effective teamwork

Simply labeling a group of people a team (or a professional learning community) rather than a committee or task force does not, however, make them a genuine team. To address this issue the Rush-Henrietta Central School District near Rochester, NY developed a rubric based on Patrick Lencioni’s The Five Dysfunctions of a Team to enable it to better understand teamwork and to chart their progress in developing effective teams.

The Rush-Henrietta rubric lists four key characteristics: clarity of purpose, accountability, effective team structures, and trust. Each key characteristic is defined by a number of indicators. 

For instance, “effective team structures” includes as indicators “use protocols to help guide the group work and provide a consistent framework” and “has agreements in place that are clear, purposeful, and understood.” “Accountability” asks team members to be “committed to decisions and plans of actions” and asks them to “hold one another accountable for delivering against the plans agreed to and feels a sense of obligation to the team for its progress.”

Leading for Results “Six-Word Leadership Tool”:

“Effective teamwork requires intention and persistence.”

Strengthen your leadership practice by . . .

• assessing the quality of teamwork in your setting using the Rush-Henrietta “Key Characteristics of Effective Teams” rubric, the “Team Assessment” provided by Patrick Lencioni in The Five Dysfunctions of a Team, or other tools you may have available to you. Better yet, to stimulate professional learning and teamwork, develop a rubric with your team using the Rush-Henrietta document as a starting point. (You may want to make separate assessments for the leadership team of which you are a part and teachers’ instructional teams, which may go by other names like “professional learning community.”)

• determining a next step to strengthen teamwork in your setting.

• developing a “six-word leadership tool” to summarize your learning or to express an action you will take as a result of this essay. Please add your tool to the comment section of this blog and share it with one or more colleagues “back home.”

Using instructional coaches effectively

Few responsibilities of a school leader are more important than continuously improving teaching and learning for the benefit of all students.

Which means that a “fundamental” of leadership is an unrelenting, laser-like focus on the quality of instruction and learning.

But what exactly do effective principals do on a daily basis to improve teaching and learning?

While there is no formula for success, and leaders’ time and energy are limited, good principals effectively use as a “force multiplier” the tools that are available to them to support teachers in their demanding work.

Instructional coaches are one of the most valuable of those tools.

Many school leaders, however, have not been well supported in the effective use of coaches and are uncertain about the best ways they can enable them in their important work.

So in June 2013 I turned to Jim Knight, who knows more about this subject that anyone I know, to write a guest post.

(If you are not already a subscriber to Jim’s Radical Learners blog, I encourage you to be become one.)

Here is what Jim had to say about:

6 Ways Principals Can Support Instructional Coaching

Instructional coaching has the potential to dramatically improve teaching practice and consequently student learning.  But in most cases, a coach’s success is directly connected to how effectively she or he is supported (or not supported) by his or her principal. After working with hundreds of schools where coaches have succeeded and struggled, I’ve found that there are six actions principals can do that will make or break instructional coaching success.

1. Support the coach.  In any organization, people are keen to do what their boss wants them to do. If principals make it clear that they consider instructional coaching a vital part of their school’s plan for improvement, then teachers will be more inclined to work with the coach.  If the principal is less enthusiastic about instructional coaching, teachers will usually be less enthusiastic.

2. Let the coach coach.  I’ve never met a principal who had too much time on his or her hands. Leading a school always requires more time than is available and every principal must be tempted to hand off some of that work to a coach. But if a coach writes reports, develops plans, oversees assessment, deals with student behavior, does bus and cafeteria duty, substitute teaches, and so on… well there’s no time left for instructional coaching.  The easiest way to increase a coach’s effectiveness is to let the coach coach.

3. Clarify roles. Usually coaches are positioned as peers and not supervisors.  If teachers talk to peers, they will be more forthcoming, usually, than if they talk with a supervisor.  If this is the case, then coaches should not do administrative tasks such as walk-throughs, teacher evaluations, and so forth. If coaches are considered to have an administrative role, they should have the same qualifications and training as any other administrator, and everyone in the school, most especially the coach, needs to know that they have that role.

4. Clarify confidentiality. Again, usually instructional coaching is considered confidential.  Teachers, the thinking is, will be more forthcoming with their thoughts and concerns if they know that the conversation is just between the coach and teacher.  However, what is most important is that principal and coach clarify what will be shared and what won’t be shared.  If teachers say something they think is confidential, and find out it was shared, they may consider it a breach of trust—and nothing is more import for a coach’s success than trust.

5. Make instructional coaching a choice. If teachers are told they must work with a coach, they go into instructional coaching seeing it more as a punishment than an opportunity, and instructional coaching is difficult from the start. It is not a good use of a coach’s time for her to spend the entire conversation trying to talk a teacher into instructional coaching.  I suggest that principals be firm on standards with teachers, but flexible on how teachers hit a goal. Thus a principal might explain that a teacher needs to increase time on task, but just suggest the coach as one of many options, letting the teacher decide how he might want to change.  When instructional coaching is compulsory, teachers often perceive it as a punishment. When instructional coaching is a choice, people often perceive it as a lifeline.

6.  Make it easy for people to be coached.  Certainly most budget issues are beyond a principal’s control, but to the best of their abilities, principals should strive to find funds for released time to free teachers up for instructional coaching. The more difficult it is for people to find time to meet, the more likely instructional coaching will have limited success.  In every way possible, a principal should do everything that can be done to make it easy for coaches and teachers to collaborate.  

What would you add to Jim’s list?

How checklists can improve teaching and leadership

Even under the best of circumstances good teaching is an incredibly complex task which can appear almost effortless to the casual observer.

The intellectual, emotional, interpersonal, and even physical demands of teaching cannot, however, be underestimated.

Therefore, a “fundamental” of leadership is that teachers and principals use whatever tools are at hand to manage those demands. 

Checklists are just such a tool that when effectively used enable teachers to focus their cognitive abilities on the unexpected moment-to-moment changes in the classroom that make teaching an improvisational art.

That is why I’m bringing back an essay from April 2013 on the subject of checklists that also happens to be my most-viewed post.

The power and uses of checklists for teachers and administrators

Checklists are a simple but powerful way to improve individual and group performance. They are declarations of standards that ensure that important tasks are completed.

By routinizing certain procedures, checklists ensure that higher-order mental processes are available for complex, non-routine events, which is why they are regularly used by surgeons and airplane pilots, as well as by those engaged in other demanding occupations.

Physician Atul Gawande makes the case for checklists in his book, The Checklist Manifesto: How to Get Things Right. (An earlier post elaborates on the educational implications of this book and others by Gawande.)

While good checklists are precise, Gawande notes, “They do not try to spell out everything – a checklist cannot fly a plane. Instead, they provide reminders of only the most critical and important steps – the ones that even the highly skilled professionals using them could miss. Good checklists are, above all, practical.”

Checklists, Gawande adds, “… can help experts remember how to manage a complex process… They can make priorities clear and prompt people to function better as a team.” 

To illustrate the ways in which checklists can improve group functioning, Gawande explains how they can level hierarchy and distribute power in ways that can save patients’ lives when they require surgical team members to introduce themselves before surgery and to state their roles and unique perspectives regarding the procedure. 

Checklists have a number of important applications in school settings:

• Checklists could be used by teachers in preparing lessons, like this checklist for project-based learning.

• Checklists could be used by principals and teacher leaders in preparing for faculty or team meetings based on the ingredients of successful faculty meetings that I offered in this post.

• Checklists could be used to increase influence using the elements contained in the SUCCESS acronym as a guide (see my previous post).

• Checklists could be used in developing both long-range and short-term professional learning plans for schools and school systems. Here are a few things that might be included on such checklists:

___ Focuses on priority areas of student learning based on various sources of evidence, including but not limited to standardized tests;

___ Addresses core tasks of teaching such as the development of engaging student work and using assessments to promote learning;

___ Engages all teachers in learning, not just volunteers;

___ Occurs virtually every day as a routine part of teachers’ collaborative work on high-functioning teams—PLCs, grade level, department, or other structures;

___ Assesses effects of professional learning based on changes in instructional practices and improvements in student learning. 

The acronym CREATE could be used to help planners remember those ingredients: Core tasks of teaching, Results for students, Every day, All teachers, Team-based learning, Evidence-based decision making. 

What additional uses do you see for checklists in educational settings?

What does it mean to be a strong man?

I have temporarily suspended my sabbatical because I recently heard a story that got me thinking about what it means to be a strong man.

The story goes that a very rich and very, very powerful person (some would say the most powerful person in the world) felt disrespected and made to look weak and it was necessary for the very rich and very, very powerful person to respond forcefully to demonstrate his strength and dominance over the person regarded as disrespectful and over everyone else. 

That got me thinking about what it means to be a “strong” man. (I say “man“ because both individuals in the story are men and because Father’s Day is upon us.)

A strong man:

• Does not need to tell you on a daily basis how smart, intuitive, and very, very powerful he is. Because a strong man is  confident in his strength he does not need to constantly remind others of it.

• Protects those who are vulnerable and in need of assistance.

• Acknowledges mistakes, expresses regret, and apologizes when necessary. 

• Demonstrates his power by consistently advocating for all of humankind, now and in the future, not just for his own family and tribe. 

What would you add or subtract from my definition of a strong man? In what ways would that definition be the same or different if it were describing a strong woman?


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