Posts Tagged 'committed listening'

Pay attention to the fundamentals of professional learning

Sometimes the “bells and whistles” of new things can distract us from the fundamentals, the things that make the biggest difference and form the basis of all that follows.

In classrooms, those fundamentals include close reading, clear and compelling writing, and thoughtful conversations informed by attentive listening.

Those same fundamentals apply to professional development, as this post from February 2014 underscores.

4 fundamental practices for cultivating professional literacy

Generous amounts of close purposeful reading, rereading, writing, and talking, as underemphasized as they are in K-12 education, are the essence of authentic literacy. These simple activities are the foundation for a trained, powerful mind.…” —Mike Schmoker

Many years ago in an interview for a NSDC (now Learning Forward) publication Phil Schlechty told me, “If you don’t have time to read, you don’t have time to lead.” 

For my own purposes I amended his adage to read, “If you don’t make time to read, write, speak, and listen in ways that promote professional learning, you don’t have time to lead.” 

Just as we desire to cultivate literacy among K-12 students, it is essential that education leaders take the time—even just a few minutes a day—to cultivate their own  professional literacy and that of others for the benefit of all their students. 

Professional literacy means the development of intellectual depth and fluency regarding values, beliefs, ideas, and practices that guide day-to-day decision making. Its acquisition requires cognitively-demanding processes, in contrast to the minimal engagement of the “sit and get” sessions that continue to dominate too large a share of “professional development.”

While professional literacy can be acquired through various means, my experience has taught me that four particularly powerful learning processes—speaking and listening with the intention to learn, reading, and writing—are the fundamental practices for cultivating leaders’ professional literacy. 

Speaking isn’t often thought of as a source of learning for the speaker. But leaders can learn from their own speaking when they pay close attention to both their own words—a kind of metacognition in which the speaker monitors his or her own thinking for unexamined assumptions, logical inconsistencies, and so on—and the effects of those words on others. 

Committed, attentive listening by leaders deepens their understanding of the subject at hand and the perspectives of others. It is also an essential first step in influencing the views of others, an orientation that Stephen Covey described as “seek first to understand.”

Careful reading promotes leaders’ learning when they not only take in information but respond actively to it by making comparisons with what they already understand and believe and by raising new questions for exploration. Such reading enables leaders to be engaged with the minds of individuals who they may never meet. 

Because writing is thought made visible, it promotes learning by enabling leaders to refine their ideas, examine their logical consistency, and determine the most concise and precise means for their expression. Journal writing and blogging are two common and especially powerful means for such reflection. And blogging also enables leaders to actively engage with the perspectives of readers who offer their comments.

Taken together, these four learning processes are fundamental, interconnected means for cultivating’ professional literacy.

What would you add to this list?

The gift of exquisite listening

Dennis

“One social habit that I used to be quite bad at was to truly listen when other people spoke. I sometimes zoned out. I got distracted or my attention started to wander before they were done talking. Or I just waited for my turn to talk again (while thinking about what I should say next). Not very helpful. So things had to change.” —Henrik Edberg

There is no greater gift that one person can give another than sustained, attentive, and nonjudgmental listening.

Being fully heard and deeply understood by another human being is rare and can be life changing.

Because such committed listening also enriches the experience of the listener, it can transform relationships.

In addition, it is an essential ingredient of “deep work” (see previous post).

Henrik Edberg describes the attributes of such listening this way:

“When you listen, just listen.

” Don’t interrupt. Don’t jump in with solutions (this one can be a hard one in my experience).

“Just be present in the moment and listen fully to what the other person has to say and let him or her speak until the entire message is said.

“Sometimes that is also all that’s needed. For someone to truly listen as we vent for a few minutes and figure things out for ourselves.”

“Just listening” requires practice and discipline, however.

Sophia Dembling offers a tool that can help us master this demanding habit:

“Imagine that there is a big arrow hovering over the space between two people engaged in a conversation…. As the listener in this conversation, your goal is to keep the arrow pointing at the other person for as long as possible.

“A devoted listener knows that there is always more to learn about another person, no matter how long you’ve known them.”

What have you learned about the benefits of such listening, and what helps you more consistently offer it to others?


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