Posts Tagged 'principals'

Ch. 16: Working without a boss

boss noun
/bôs/
a person in charge of a worker or organization
a person in control of a group or situation

boss verb
give (someone) orders in a domineering manner

With the closing of the federal teacher center program in 1981 at the beginning of the Reagan administration I sought a job that would enable me to use the valuable things I had learned about teaching and professional development over the previous 3 years.

Finding nothing suitable, I decided to try my hand at independent consulting on the topics that had consumed my professional interest over the previous decade—alternative education, teacher stress and burnout, professional development, and effective teaching. 

An advantage of such work is the absence of a boss, although unknown to me at the time it may mean having several bosses at a distance. A disadvantage is the absence of a predictable income, or perhaps not having any income at all. 

I had the immediate good fortune through a referral from someone I had met at the National Staff Development Council (now Learning Forward) of securing a consulting contract for a few days a month with the U.S. Department of Education to support an initiative on professional development for effective teaching.

It was clear even to my relatively inexperienced eye, after just a few days spent in the half dozen or so school systems spread around the United States with whom I was consulting, which ones would likely achieve positive results and which wouldn’t, although I might not have been fully able to articulate the reasons at the time.

In one district, for instance, the professional development “program” involved a box of research reports on effective teaching placed in teachers’ work rooms that teachers would hopefully peruse, study, and implement in their classrooms. Success measured by change in teaching and improved student learning seemed unlikely.

But with another grantee I was part of a well-planned, carefully-implemented, and sustained professional development effort that engaged both teachers and their principals in a multi-year effort to study and apply effective teaching research with generous amounts of classroom coaching and other forms of follow-up.

Most of my other consulting work with schools or school systems extended over one or more years and included at least 5 days of study of effective teaching during a semester or school year with opportunities for classroom observation and feedback.

In a few districts, however, because of a fear of being unemployed, I regretfully signed contracts for three or four workshop days with no classroom follow-up. Not surprisingly, teachers and students saw few benefits, other than those obtained by a small number of highly-motivated teachers.

I vividly remember one such district about which I knew little in advance. Participating teachers were universally angry with district administrators, and that anger dominated every meeting in which I participated. Some of that anger, not surprisingly, was directed at me.

I honored my initial semester-long contract with the district, experiencing the stress of working with extremely unhappy teachers (their principals did not attend). At every opportunity I expressed my concern to the district administrators who hired me, and they beseeched me to continue for another semester acknowledging that perhaps it was a mistake to begin with teachers regarded as “remedial,” a fact that I had not previously known. I gave in to their request, against my better judgement, and the second group of teachers were as angry as the first. I don’t know that I have ever been as relieved and happy as when that school year ended.

During those years I also had an opportunity to closely observe an elementary school that had for many years been a troubled and dispiriting place for students, staff, and parents, which showed up in its low test scores. 

A long-time principal was replaced by a new principal on her first administrative assignment. Over the next 3 years, by every objective and subjective measure, the school became a better place for students to learn and teachers to teach.

But as is often the case, the district promoted the principal to a district office position to spread what she had done to other schools. I don’t know her effectiveness in changing other schools from her systemwide role, but I do know that the principal who followed her was similar to the principal she replaced, and the school again spiraled down.

During the early 1980s I also had the privilege of working with respected colleagues on a videotape-based series on professional development for effective teaching, a first-of-its kind effort for a national professional association. As a result, I found myself in many school systems around the country where I again observed firsthand the impact of school and district leadership on the quality of innovation, professional development, and teaching.

What I learned:

• That the quality of school leadership provided by principals and teachers and of system leadership provided by administrators and teacher union officers matters. It affects educator morale, the spread of good ideas and practices, and the quality of teaching and student learning.

• That learning about something (say, “wait time”) is not the same as learning to do it, particularly when the new practice is contrary to well-established teaching habits. I later would learn that this phenomena is called the “knowing-doing gap.”

• That it is a privilege to work with respected colleagues from whom we often learn far more than we give in return. With them we have a synergy that significantly exceeds the sum of our individual efforts. 

All these “lessons” would take on special meaning when in the mid-1980s my work took yet another unexpected turn.

What lessons have you learned, perhaps the hard way, that have served you well throughout your career?

[This post is one in a series from a memoir titled, “It Might Have Been Otherwise.”]

Kent Peterson: “Where principals spend their time is one of the largest single investments in any school”

In this post from March 2014 Kent Peterson offers his wisdom and practical experience to both aspiring leaders and those who have served as leaders for many years.

Kent Peterson suggests ways to support “wary and weary” teachers

Kent Peterson was one of the first educational thought leaders I knew to recognize the power of school culture in shaping teaching and learning, an influence he explored with co-author Terrence Deal in Shaping School Culture.

So I was particularly eager to see how he would respond to the questions I put to him.

Kent is an Emeritus Professor from the University of Wisconsin-Madison and has spoken to school leaders across the U.S. and internationally about shaping positive and transforming toxic school cultures. 

What are the two or three most important things you’ve learned about school leadership from observing and studying it?

Over the past decade I have visited hundreds of schools and talked with thousands of school principals and teacher leaders, and in all cases there are several important things that successful school leaders do.  

First, they work to make the school culture and environment a positive one where all are respected, there is a sense of purpose in the school that is clear and focused on students, and the contributions of everyone are celebrated.    

Second, they build trusting relationships by being consistent, following through, and caring about the learning of teachers and students.  

Third, work in the classroom is supported and celebrated—the administrative side of the school is well organized and dependable.  

Fourth, they connect with all staff and community—food service workers, secretaries, custodians, parents, and teachers—fostering energy and commitment. 

In short they make the school an enjoyable place to work with positive relationships and a clear, shared direction.

What would you say to a principal in his or her first year on the job?

When a new principal enters the building many expectations, issues, and demands confront them—some positive, some quite difficult; some obvious and some hidden. While the regular administrative issues need to be addressed, it is key to learn about the culture of the school.  

Every school has a culture—that set of norms and values, traditions and ceremonies—that shape everything that occurs.

Early on, a new principal needs to do several things right away.  First, learn about the current culture.  Find out what are the ways teachers interact, work together (or not), and share ideas.  Ask about the important traditions of the school and the ceremonies and celebrations that give the school life from August to June.

Second, delve into the history of the school and find out what shaped the culture.  Who were the prior principals and what were they like?  What were the ways previous principals interacted with teachers, students, and parents? Ask yourself how you are different from these prior leaders.  Consider the history of change in the school—was it a positive experience or a grueling trudge?

Finally, talk to teachers about what they like best about the school, aspects that really make them proud and happy to work there.  Consider nurturing and celebrating these in the early months in the school year. 

From your perspective what seem to be the qualities of leaders who thrive in their work? 

School leaders who both enjoy their work and who are successful at helping teachers and students learn seem to exhibit several characteristics.  They have:

• A clear set of values focused on students.

• The ability to build positive relationships with staff and between staff.

• An understanding of the administrative side of schools, with a strong sense of how to foster a positive school culture.

• A clear knowledge of how to enhance the learning of staff.

• The ability to do complex problem solving.

• A healthy balance in their own lives that fosters positive relations within and outside school. 

• A sense of humor.

What thoughts do you have about how leaders might develop those qualities?

There are many ways to build skills and knowledge about leading and about oneself.  Leaders have told me that they have developed deeper understandings and knowledge through:

• Great professional development that engages their minds and hearts.

• Good colleagues who ask tough questions, offer interesting or complex ideas, and who deeply understand school leadership.

• A personal approach to gaining insights, sometimes called experiential learning.  This involves analysis of one’s actions and the reactions or consequences followed by building new insights about what happened, and then experimenting with a new approach based on these insights.

• Reading.  And not only educational or leadership sources but novels, short stories, blogs, plays, and personal reflections on life.  These can push and expand understanding of schools, people, and oneself.

A common concern expressed by both new and experienced principals and teacher leaders has to do with teachers who are reluctant to engage in new practices. What ideas or practices would you offer to those leaders?

Paradoxically, leaders in all organizations need to find a balance of change and stability.  Pacing a change means that movement forward does not unbalance the boat.  

But if the needs of children are not being addressed, a red light should come on and leaders need to develop a sense of urgency and commitment to the changes needed to serve children. 

Change is never easy and in schools, with so many years of changes, some staff may be reluctant to jump into new curricula or teaching approaches.  While some of these changes were perhaps “bandwagons” and disappeared, others are useful trains to jump aboard (such as job-embedded staff development and the use of data for decision making, to name two).  

But teachers have become both wary and weary at times, resistant to trying new approaches. Here are some suggestions from teacher leaders, principals, and those who study schools. 

  Connect the change to existing values and purposes.  Most new techniques exist to accomplish existing goals—but one needs to be clear how they do.

  Provide the needed resources, support, and time to make the implementation of new ideas smooth and (relatively) easy.  Most classroom or school level changes have to be fit into existing routines—it takes time, professional learning, and materials to do this.  Leaving one of these out can crash any new initiative.

  Understand and acknowledge the concerns of teachers.  The history of change for seasoned staff is not always a positive one.  Some of the concerns and resistance come from the reality of other failed reforms.  Acknowledge these past efforts that raise concerns and show how the new efforts will be different.

  Fullan talks about seeking small successes; I agree.  Identify the small successes along the way but also celebrate the larger victories months if not years into the implementation.

In what ways do you recommend principals spend their time, energy, and resources to improve schools?

I would suggest that principals think about their time as an investment in school improvement. As we know, principals engage in hundreds of different activities in a day, work on a large set of problems and issues, and have interactions with dozens if not hundreds of different people.  

Principals should see each of these activities as an investment of their time and energy, an opportunity to make the school better.  Where principals spend their time is one of the largest single investments in any school.  Here are some things to consider:

  Each activity communicates a message about the values and the mission of the school.  These foster a clearer focus on what’s important. What messages are you sending?

  Every problem that is solved—from working with a disheartened teacher to insuring that buses are available for a field trip—increase the successes of the school.  Which problems are you choosing to address?

  Every positive interaction—with a student, staff member, or community member—is a way to shape the school culture, to enhance motivation, and to build commitment.  Are you aware of every interaction?  Or do you slide through the day unaware that this one interaction may be important to the other person?

Using time wisely, focused on the right activities, problems, and interactions fosters school improvement.  All of these—small and large, are investments in success.

Using instructional coaches effectively

Few responsibilities of a school leader are more important than continuously improving teaching and learning for the benefit of all students.

Which means that a “fundamental” of leadership is an unrelenting, laser-like focus on the quality of instruction and learning.

But what exactly do effective principals do on a daily basis to improve teaching and learning?

While there is no formula for success, and leaders’ time and energy are limited, good principals effectively use as a “force multiplier” the tools that are available to them to support teachers in their demanding work.

Instructional coaches are one of the most valuable of those tools.

Many school leaders, however, have not been well supported in the effective use of coaches and are uncertain about the best ways they can enable them in their important work.

So in June 2013 I turned to Jim Knight, who knows more about this subject that anyone I know, to write a guest post.

(If you are not already a subscriber to Jim’s Radical Learners blog, I encourage you to be become one.)

Here is what Jim had to say about:

6 Ways Principals Can Support Instructional Coaching

Instructional coaching has the potential to dramatically improve teaching practice and consequently student learning.  But in most cases, a coach’s success is directly connected to how effectively she or he is supported (or not supported) by his or her principal. After working with hundreds of schools where coaches have succeeded and struggled, I’ve found that there are six actions principals can do that will make or break instructional coaching success.

1. Support the coach.  In any organization, people are keen to do what their boss wants them to do. If principals make it clear that they consider instructional coaching a vital part of their school’s plan for improvement, then teachers will be more inclined to work with the coach.  If the principal is less enthusiastic about instructional coaching, teachers will usually be less enthusiastic.

2. Let the coach coach.  I’ve never met a principal who had too much time on his or her hands. Leading a school always requires more time than is available and every principal must be tempted to hand off some of that work to a coach. But if a coach writes reports, develops plans, oversees assessment, deals with student behavior, does bus and cafeteria duty, substitute teaches, and so on… well there’s no time left for instructional coaching.  The easiest way to increase a coach’s effectiveness is to let the coach coach.

3. Clarify roles. Usually coaches are positioned as peers and not supervisors.  If teachers talk to peers, they will be more forthcoming, usually, than if they talk with a supervisor.  If this is the case, then coaches should not do administrative tasks such as walk-throughs, teacher evaluations, and so forth. If coaches are considered to have an administrative role, they should have the same qualifications and training as any other administrator, and everyone in the school, most especially the coach, needs to know that they have that role.

4. Clarify confidentiality. Again, usually instructional coaching is considered confidential.  Teachers, the thinking is, will be more forthcoming with their thoughts and concerns if they know that the conversation is just between the coach and teacher.  However, what is most important is that principal and coach clarify what will be shared and what won’t be shared.  If teachers say something they think is confidential, and find out it was shared, they may consider it a breach of trust—and nothing is more import for a coach’s success than trust.

5. Make instructional coaching a choice. If teachers are told they must work with a coach, they go into instructional coaching seeing it more as a punishment than an opportunity, and instructional coaching is difficult from the start. It is not a good use of a coach’s time for her to spend the entire conversation trying to talk a teacher into instructional coaching.  I suggest that principals be firm on standards with teachers, but flexible on how teachers hit a goal. Thus a principal might explain that a teacher needs to increase time on task, but just suggest the coach as one of many options, letting the teacher decide how he might want to change.  When instructional coaching is compulsory, teachers often perceive it as a punishment. When instructional coaching is a choice, people often perceive it as a lifeline.

6.  Make it easy for people to be coached.  Certainly most budget issues are beyond a principal’s control, but to the best of their abilities, principals should strive to find funds for released time to free teachers up for instructional coaching. The more difficult it is for people to find time to meet, the more likely instructional coaching will have limited success.  In every way possible, a principal should do everything that can be done to make it easy for coaches and teachers to collaborate.  

What would you add to Jim’s list?

There is no substitute for resilient leadership

Resilient people are often called upon to be leaders, a responsibility that both draws upon their resilience and cultivates it for future use.

Early in my career I did not understand the importance of leadership. Schools, I thought, would improve if teachers were simply given the tools to do their work and the freedom to use them.

But then I had an opportunity to closely observe a school whose teachers and parents were frustrated and dispirited. Students performed poorly, and everyone felt hopeless about the future.

Eventually a new principal came to the school. Over the next 3 years things got better. Staff and parent morale improved, as did teaching and student learning.

That principal eventually went on to another assignment, and the school’s new principal was more like the first one. Things spiraled downwards into a hopelessness that felt more profound because of the school’s rollercoaster journey.

Later on in my professional development work I spent a great deal of time talking with teachers about teaching and learning.

I enjoyed those conversations immensely except when teachers were angry and cynical.

Without exception, I observed that those teachers were poorly led by principals or system administrators or union leaders. Or all three.

My work came to focus on principals and teacher leaders because without their skillful leadership teacher professional learning and teamwork were unlikely to occur in ways that would benefit all students in all classrooms.

School leaders to a very large degree determine:

What is your experience—is it possible to continuously improve teaching and learning without skillful leadership?

Skillful leadership

Dennis

Early in my professional development career I spent a great deal of time talking with teachers about teaching. I enjoyed those conversations except when…

Teachers were angry, cynical, or otherwise emotionally unsuited to have such conversations. Without exception, those teachers were…

Poorly led. They were poorly led by principals or system administrators or union leaders. Or all three. Over time that led me to…

Focus my work on leaders, particularly principals and teacher leaders because their skillful leadership was essential to meaningful teacher professional learning, particularly the kind of professional learning that would benefit all students in all classrooms.

School leaders to a very large degree determine:

• The emotional tone of a school.

• Whether the school’s culture focuses on the continuous improvement of teaching and learning for all students or on maintaining the status quo.

• Whether teachers primarily work in isolation or benefit from strong, effective teamwork.

What is your experience? Is it possible to have continuous improvements in teaching and learning for all students without skillful leadership?

5 essential skills for every leader…

Dennis Sparks

I have seen leaders rise or fall based on the presence or absence of one or more of the following skills:

1. The ability to discern and paraphrase the assumptions, values, and points of view of others with sufficient skill that those with whom they interact would report that their leaders accurately understand their perspectives.

2. The ability to effectively manage one’s feelings and to discern and respond appropriately to the feelings of others.

3. The ability to manage one’s responsibilities efficiently and with integrity, which includes but is not limited to email and social media, short and long-term planning, and task and project management.

4. The ability to effectively delegate meaningful responsibilities to others in the school community without micromanagement by providing appropriate support and skill development to ensure success.

5. The ability to facilitate meetings (or when appropriate delegate their facilitation) that achieve their stated purposes and are satisfying to participants.

Do you agree that these are essential skills? What skills have I missed?

Kent Peterson suggests ways to support “wary and weary” teachers

Dennis SparksKent Peterson was one of the first educational thought leaders to recognize the power of school culture in shaping teaching and learning, an influence he explored with co-author Terrence Deal in Shaping School Culture.

So I was particularly eager to see how he would respond to the questions I put to him.

Kent is an Emeritus Professor from the University of Wisconsin-Madison who has spoken to school leaders across the U.S. and internationally about shaping positive and transforming toxic school cultures. He may be contacted at
kpeterson@education.wisc.edu.

What are the two or three most important things you’ve learned about school leadership from observing and studying it?

Over the past decade I have visited hundreds of schools and talked with thousands of school principals and teacher leaders, and in all cases there are several important things that they school leaders do.

First, they work to make school culture and environment a positive one, where all are respected, there is a sense of purpose in the school that is clear and focused on students, and the contributions of everyone are celebrated.

Second, they build trusting relationships by being consistent, following through, and caring about the learning of teachers and students.

Third, work in the classroom is supported and celebrated—the administrative side of the school is well organized and dependable.

They also say that school leaders connect with all staff and community—food service workers, secretaries, custodians, parents, and teachers—fostering energy and commitment.

In short they make the school an enjoyable place to work with positive relationships and a clear, shared direction.

What would you say to a principal in his or her first year on the job?

When a new principal enters the building many expectations, issues, and demands confront them—some positive, some quite difficult; some obvious and some hidden. While the regular administrative issues need to be addressed, it is key to learn about the culture of the school.

Every school has a culture—that set of norms and values, traditions and ceremonies—that shape everything that occurs.

Early on, a new principal needs to do several things right away.  First, learn about the current culture.  Find out what are the ways teachers interact, work together (or not), and share ideas.  Ask about the important traditions of the school and the ceremonies and celebrations that give the school life from August to June.

Second, delve into the history of the school and find out what shaped the culture.  Who were the prior principals and what were they like?  What were the ways previous principals interacted with teachers, students and parents? Ask yourself how you are different from these prior leaders.  Consider the history of change in the school—was it a positive experience or a grueling trudge?

Finally, talk to teachers about what they like best about the school, aspects that really make them proud and happy to work there.  Consider nurturing and celebrating these in the early months in the school year.

From your perspective what seem to be the qualities of leaders who thrive in their work? 

School leaders who both enjoy their work and who are successful at helping teachers and students learn seem to exhibit several characteristics.  They have:

• A clear set of values focused on students.

• The ability to build positive relationships with staff and between staff.

• An understanding of the administrative side of schools, with a strong sense of the how to foster a positive school culture.

• A clear knowledge of how to enhance the learning of staff.

• The ability to do complex problem solving.

• A healthy balance in their own lives that fosters positive relations within and outside school.

• A sense of humor.

What thoughts do you have about how leaders might develop those qualities?

There are many ways to build skills and knowledge about leading and about oneself.  Leaders have told me that they have developed deeper understandings and knowledge through:

• Great professional development that engages their minds and hearts.

• Good colleagues who ask tough questions, offer interesting or complex ideas, and who deeply understand school leadership.

• A personal approach to gaining insights, sometimes called experiential learning.  This involves analysis of one’s actions and the reactions or consequences followed by building new insights about what happened, and then experimenting with a new approach based on these insights.

• Reading.  And not only educational or leadership sources but novels, short stories, blogs, plays, and personal reflections on life.  These can push and expand understanding of schools, people, and oneself.

A common concern expressed by both new and experienced principals and teacher leaders has to do with teachers who are reluctant to engage in new practices. What ideas or practices would you offer to those leaders?

Paradoxically, leaders in all organizations need to find a balance of change and stability.  Pacing a change means that movement forward does not unbalance the boat.

But if the needs of children are not being addressed, a red light should come on and leaders need to develop a sense of urgency and commitment to the changes needed to serve children.

Change is never easy and in schools, with so many years of changes, some staff may be reluctant to jump into new curricula or teaching approaches.  While some of these changes were perhaps “bandwagons” and disappeared, others are useful trains to jump aboard (such as job-embedded staff development and the use of data for decision making, to name two).

But teachers have become both wary and weary at times, resistant to trying new approaches. Here are some suggestions from teacher leaders, principals, and those who study schools.

•  Connect the change to existing values and purposes.  Most new techniques exist to accomplish existing goals—but one needs to be clear how they do.

•  Provide the needed resources, support, and time to make the implementation of new ideas smooth and (relatively) easy.  Most classroom or school level changes have to be fit into existing routines—it takes time, professional learning, and materials to do this.  Leaving one of these out can crash any new initiative.

•  Understand and acknowledge the concerns of teachers.  The history of change for seasoned staff is not always a positive one.  Some of the concerns and resistance come from the reality of other failed reforms.  Acknowledge these past efforts that raise concerns and show how the new efforts will be different.

•  Fullan talks about seeking small successes; I agree.  Identify the small successes along the way but also celebrate the larger victories months if not years into the implementation.

In what ways do you recommend principals spend their time, energy, and resources to improve schools?

I would suggest that principals think about their time as an investment in school improvement. As we know, principals engage in hundreds of different activities in a day, work on a large set of problems and issues, and have interactions with dozens if not hundreds of different people.

Principals should see each of these activities as an investment of their time and energy, an opportunity to make the school better.  Where principals spend their time is one of the largest single investments in any school.  Here are some things to consider:

•  Each activity communicates a message about the values and the mission of the school.  These foster a clearer focus on what’s important. What messages are you sending?

•  Every problem that is solved—from working with a disheartened teacher to insuring that buses are available for a field trip—increase the successes of the school.  Which problems are you choosing to address?

•  Every positive interaction—with a student, staff member, or community member—is a way to shape the school culture, to enhance motivation, and to build commitment.  Are you aware of every interaction?  Or do you slide through the day unaware that this one interaction may be important to the other person?

Using time wisely, focused on the right activities, problems, and interactions fosters school improvement.  All of these—small and large, are investments in success.


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